This privacy policy (“Policy”) describes how Cancer Study Group LLC (“Cancer Study Group”, “we”, “our” or “us”) collects, uses, and discloses personal information about you when you visit our website (the “Site”) or when we conduct our businesses and services; how we protect this information; and your rights in relation to this information under applicable law.

Note, to the extent you have the Cancer Study Group service (CancerNavigator) available to you through your employer or union sponsored health plan, collection and use of your personal information is governed by applicable contracts between Cancer Study Group and the plan, not by this Policy.

1.              Personal Information We Collect

We collect personal information about you from a variety of sources. We collect information from you directly (e.g., when you contact us), automatically when you visit our Site (e.g., data collected from cookies), and from other sources, including commercially available sources, such as public databases (where permitted by law).

The categories of information that we may collect about you include the following:

• Identifiers, such as your name, postal address, telephone number, email address, account name, unique personal identifiers such as IP addresses and device identifiers, Social Security number, driver’s license number, passport number, and other similar identifiers;

• Demographics, such as your gender, age, race, ethnic background, religion, sex, gender expression, veteran status, marital status, citizenship status, and disability status;

• Geolocation data, such as precise location;

• Financial, medical, or health insurance information, such as bank or credit card numbers, medical information, or insurance policy number;  

• Professional information, such as employer, salary, job title, experience, skill, or expertise;

• Inferences regarding preferences or other characteristics.

We collect the personal information described above from one or more of the below sources:

• Directly from you throughout our relationship, including when you sign up for, and/or use, our products, services, and websites;

• Indirectly from you, for example, automatically through the use of cookies and similar technologies;

• From our parent entities, affiliates, subsidiaries, and business partners;

• From third parties that are authorized to share your information with us; and

• From publicly available sources of information.

2.              How and Why We Use Your Personal Information

We may use your personal information for the following business purposes:

• Identification and authentication: We use your identifiers to verify your identity and to protect the security of your personal information;

• Operating our business: We process your personal information to provide you with our products or services, including but not limited to processing payments, as well as to improve and develop products and services;

• Communicating with you: We may use your personal information to communicate with you about your use of our services;

• Exercising our rights: We may use your personal information to exercise our legal rights where it is necessary to do so, for example to detect, prevent and respond to fraud claims, intellectual property infringement claims or violations of law or our terms and conditions;

• Complying with our obligations: We may process your personal information to comply with legal or regulatory requirements, where this is required by law or regulation, such as in response to court orders, to comply with privacy or financial regulations, or to cooperate with law enforcement, other government entities, or lawful investigations; and

• Protecting against harm: We may use personal information as we deem necessary to protect the rights and safety of us, you, or others.

We also use the information in other ways for which we provide specific notice at the time of collection and obtain your consent to the extent required by applicable law. We may aggregate or de-identify any information collected about you and we may use that aggregated or de-identified information for any purpose.

3.              Personal Information We Disclose to Other Parties

We may disclose certain categories of your personal information to our service providers, business partners, or affiliates in order to achieve our business purposes.

• Service providers and business partners: We engage service providers and business partners to assist us with operating our businesses and providing you with our services. These service providers or business partners may perform various services, help us process business, support email and messaging services, analyze information, and conduct compliance related activities.

• To comply with law or cooperate with reasonable requests: We may disclose your personal information to law enforcement agencies, courts, other government authorities or other third parties where we believe necessary to comply with a legal or regulatory obligation. We may disclose personal information as we deem reasonably necessary to support lawful investigations or otherwise to protect our rights or the rights of you or any other party. 

• In the context of a transaction: We may disclose your personal information to potential transaction partners, service providers, advisors, and other third parties in connection with the consideration, negotiation, or completion of a corporate transaction in which we are acquired by or merged with another company or we sell or transfer all or a portion of our assets or business.

4.              Retention of Personal Information

We will keep your personal information for as long as we have a relationship with you. Once our relationship with you has come to an end, we will retain your personal information for a period of time that enables us to:

• Maintain business records for analysis and/or audit purposes;

• Perform internal research to assess and improve our business; 

• Comply with record retention requirements under the law or other relevant legal or regulatory requirements or internal document retention policy;

• Defend or bring any existing or potential legal claims; and

• Deal with any complaints regarding the services.

5.              How We Protect Your Personal Information

We maintain administrative, technical, and physical safeguards designed to protect the personal information you provide against accidental, unlawful, or unauthorized destruction, loss, alteration, access, disclosure, or use. 

6.              Children’s Privacy

The Site is designed for a general audience and are not directed to children under the age of 13. We do not knowingly collect or solicit personal information from children under the age of 13 through the Site. If we become aware that we have collected personal information from a child under the age of 13 through the Site, we will promptly delete the information from our records. If you believe that a child under the age of 13 may have provided us with personal information, contact us as specified in the Contact Us section of this Policy.

7.              Do Not Track Signals

The Site does not currently respond to web browser “do not track” signals or other mechanisms that provide a method to opt out of the collection of information across websites or other online services. If we do so in the future, we will describe how we do so in this Policy.

8.              Contact Us

If you have questions about this Policy or our use of your personal information, please contact us at inquiries@cancerstudygroup.com.

9.              Changes to the Policy

We may modify or update this Policy from time to time. We encourage you to visit this Policy at least once per year to learn about any changes to the way we collect, use, or disclose your personal information. If we make a material change to this Policy, we will take reasonable steps to notify you, as required by applicable law.